The Diamond Leadership Model © was developed from in-depth conversations with over one hundred senior leaders on my weekly radio show, Lessons in Leadership. Each show had a different guest and a different topic under the heading of leadership. While each show was unique, there was one question that I asked every guest. “In your experience, what have you seen that differentiates great leadership from good leadership?” I gave them the question about a week in advance so they would come with well thought-out answers. Did they ever! After a couple of years of tracking their answers, six clear themes bubbled up as the differentiators. Here they are:

	Create Clarity
	Build Trust
	Work with Passion
	Serve Others
	Fully Engage People (Hearts, Minds, and Talents)
	Act with Courage

 

This qualitative research was the basis for this model, for the book, Diamond Quality Leadership, and for the workshop for senior managers, The Diamond Leadership Workshop.